The One-Year PARTNERSHIP Guarantee supports a mutual responsibility for the care and health of trees and shrubs made available for sale by Zaino’s Nursery & Garden Center and purchased and planted by our customers.
Zaino’s Nursery & Garden Center reserves the right to inquire on the care of all plants returned. The One-Year PARTNERSHIP Guarantee supports a consumer purchase of trees and shrubs properly planted in the ground, correctly watered, fertilized, and treated for any insect and/or disease damage. To begin the guarantee process should a plant die, please return the plant, original, itemized receipt, and the copy of the One-Year PARTNERSHIP Guarantee attached to your receipt at time of purchase.
The One-Year PARTNERSHIP Guarantee will cover 100% of the cost on the original itemized receipt for the tree and or shrub purchased by the customer ONLY when the customer has outlined proper planting and care to a Zaino’s Associate. In this case, Zaino’s Nursery & Garden Center applies 100% store credit to replace the plant in question.
Should the failure of the plant be the direct result of improper planting and care on the part of the customer, the One-Year PARTNERSHIP Guarantee will cover 50% of the cost on the original itemized receipt for the tree and or shrub purchased by the customer. In this case, Zaino’s Nursery & Garden Center applies 50% store credit to replace the plant in question.
In the daily care of all plants, it is essential to plant correctly, (not too deep), water responsibly and often to ensure healthy root growth, fertilize monthly and look for signs of disease and insect damage often. If your plant doesn’t look healthy, don’t procrastinate! For expert advice to help remedy the situation, begin a discussion with an informed Zaino’s Associate. Stop by the Nursery with a sample of the plant in question or take a photo and email it to Zainos@optonline.net.
LET’S WORK TOGETHER TO ENSURE THAT PLANTS THRIVE IN THE LANDSCAPE WITH THE PROPER CARE THEY NEED TO BE HEALTHY AND ENJOYED ALL YEAR LONG!